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STORE POLICY

Customer Care

Store Policy: Welcome to GrantSloan.shop! Our store policies are designed to ensure a positive shopping experience for all our customers. Please take a moment to familiarize yourself with the following guidelines:

1. Product Availability: All products displayed on our website are subject to availability. In the rare event that an item becomes unavailable after you place an order, we will promptly notify you and provide alternatives or issue a refund.

2. Pricing: Prices are listed in USD and are inclusive of any applicable taxes at checkout. We reserve the right to adjust prices at our discretion. Any price changes will be reflected on the website.

3. Order Confirmation: You should receive an order confirmation email once your order is successfully placed. Please review this confirmation to ensure accuracy and notify us immediately of any discrepancies.

4. Payment: We accept debit/credit cards. 

5. Cancellation: Orders can be cancelled within 1 hour of placement. After this period, cancellations may not be possible as the processing may have begun. Please contact our customer support for assistance.

6. Returns and Exchanges: We do not accept returns or exchanges. All sales are final. If you receive a damaged or defective product, please contact us within 3 days of receipt, and we will assist you with a resolution.

7. Privacy: Your privacy is important to us. We follow strict privacy practices. We do not sell or share your personal information with third parties without your consent.

8. Security: We prioritize the security of your personal and payment information. Our website employs industry-standard security measures to protect your data.

9. Customer Support: Our dedicated customer support team is here to assist you. If you have any questions, concerns, or issues, please view the "contact us" section to email customer support. 

Wholesale Inquiries

For wholesale inquiries, please reach out to ShopGrantSloan@gmail.com with subject line "Wholesale Inquiry" 

Payment Methods
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